Pick-up Procedures

Chicago Airports

O’hare International Airport, Chicago

ORD – Curbside (Will Call) Domestic Terminals 1, 2 & 3 and International Terminal 5:

  • Whether or not you have checked luggage, please proceed to the Lower Level (LL) Baggage Claim area.
  • Once you have your luggage, please call Amm’s at 1-773-792-1126.
  • An Amm’s Reservationist or Dispatcher will ask for the Passenger’s last name or confirmation number and confirm which Terminal you are in. Having this information readily available is appreciated.
  • You will be provided with a description of the Vehicle and the License Plate Number.
  • Please proceed to the Limo pick-up area. Curbside (Will Call) pick-up for Domestic Terminals 1, 2 & 3 is at the middle aisle outside the lower level baggage claim area. Curbside (Will Call) pick-up for International Terminal 5 is at the first lane outside the Exit Doors.
  • Please understand that Chicago Airport Regulations for Curbside (Will Call) Pick-ups require all livery vehicles to remain in a staging area until their Passenger is ready to depart. It may take anywhere from 10-15 minutes for the car to arrive. Due to heavy traffic on Thursday and Friday evenings, it may take longer than 15 minutes for the Chauffeur to arrive at the assigned door. Dispatchers will inform you if this occurs. Vehicles are strictly prohibited from waiting at the Terminals*. If Airport Security directs the Chauffeur to leave, the arrival of your vehicle will be delayed and additional charges will apply.
  • Per Airport Security*: Effective January 5, 2015, the “Zero Dwell Time” rule will be enforced at all terminals. Any prearranged vehicle not actively loading will be required to leave the terminal. Failure to do so will result in a ticket.

ORD Meet & Greet (Meet at Baggage) Domestic Terminals 1, 2 & 3:

  • Whether or not you have checked luggage, please proceed to the Lower Level (LL) Baggage Claim area.
  • An Amm’s Chauffeur will meet Passenger at the Baggage Claim Carousel assigned to the flight. Chauffeur will be holding an iPad displaying the Passenger’s name. The Chauffeur will assist with luggage and escort the Passenger to their vehicle.

ORD Meet & Greet (Meet at Information Booth) International Terminal 5

For ORD Meet & Greet Service (Meet at Information Booth) at ORD International Terminal 5: An Amm’s Chauffeur will Meet Passenger at the Information Booth between Doors A & B and will be holding an iPad displaying the Passenger’s name. The Chauffeur will assist with luggage and escort Passenger to their vehicle.

ORD Meet and Greet Terminal 5 Map for Amms LImo

Midway International Airport, Chicago, IL

MDW – Curbside (Will Call) Pick-up Instructions:

  • Whether or not you have checked luggage, please proceed to the Lower Level (LL) Baggage Claim area.
  • Once you have your luggage, please call Amm’s at 1-773-792-1126.
  • An Amm’s Reservationist or Dispatcher will ask for the Passenger’s last name or confirmation number. Having this information readily available is appreciated.
  • You will be provided with a description of the vehicle and the License Plate Number.
  • Please proceed to the Limo pick-up area and exit Door 2LL to the middle island where your vehicle will arrive in approximately 10 minutes.
  • Please understand that Chicago Airport Regulations for curbside pick-ups require all livery vehicles to remain in a staging area until their Passenger is ready to depart. Vehicles are prohibited from waiting at the Terminals*. If Airport Security directs the Chauffeur to leave, the arrival of your vehicle will be delayed and additional charges will apply.
  • Per Airport Security*: Effective January 5, 2015, the “Zero Dwell Time” rule will be enforced at all terminals. Any prearranged vehicle not actively loading will be required to leave the terminal. Failure to do so will result in a ticket.

MDW Meet & Greet (Baggage Claim) Pick-up Instructions:

  • Whether or not you have checked luggage, please proceed to the Lower Level (LL) Baggage Claim area.
  • An Amm’s Chauffeur will meet Passengers at the Baggage Claim Carousel assigned to their flight. The Chauffeur will be holding an iPad displaying the Passenger’s name. The Chauffeur will assist with your luggage and escort you to your vehicle.

FBO – Private Airports

  • Please proceed to the Lobby or Main Entrance / Exit for pick-up at Chicago Area FBO/Private Airports.
    • Signature Flight Support Midway, 5821 S Central Ave, Chicago, IL 60638, (773) 767-4400
    • Atlantic Aviation Midway, 6150 S Laramie Ave, Chicago, IL 60638, (773) 582-5720
    • Chicago Executive Airport (PWK), 1020 Plant Rd, Wheeling, IL 60090, (847) 537-2580 ext. 7
    • Signature Flight Support O’Hare, Patton Drive, Chicago, IL 60666, (773) 686-7000
    • DuPage County Airport, 2700 International Dr #200, West Chicago, IL 60185, (630) 584-2211
    • Atlantic Aviation PWK, 1011 South Wolf Road, Wheeling, IL 60090, (847) 808-081

General Mitchell International Airport, Milwaukee

  • Whether or not you have checked luggage, please proceed to the Lower Level (LL) Baggage Claim area.
  • An Amm’s Chauffeur will meet Passengers at the Baggage Claim Carousel assigned to their flight. The Chauffeur will be holding an iPad displaying the Passenger’s name. The Chauffeur will assist with your luggage and escort you to your vehicle.
  • Service to General Mitchell International Airport is a Mileage Rate. (There is no Meet and Greet charge for meeting Passengers at Baggage Claim at MKE.)

Chicago Train Stations

Union Train Station (Metra & Amtrak), Chicago

Curbside (Will Call) Pick-up Instructions when arriving at Union Train Station (Metra & Amtrak), Chicago:

  • Once you have arrived at Union Station proceed towards Canal Street Exit.
  • Call 1-773-792-1126 to speak with a dispatcher.
  • Our dispatcher will ask for your last name and/or trip reservation number. Please have this information ready before you call.
  • You will be provided with a description of the Vehicle and the license plate number.

Ogilvie Transportation Center (Metra Rail), Chicago

Curbside (Will Call) Pick-up instructions when arriving at Ogilvie Transportation (Metra Rail), Chicago:

  • Once you have arrived at Ogilvie Transportation Center proceed towards Madison Street Exit.
  • Call 1-773-792-1126 to speak with a dispatcher.
  • Our dispatcher will ask for your last name and/or trip reservation number. Please have this information ready before you call.
  • You will be provided with a description of the Vehicle and the license plate number.

Special Destinations

Allstate Arena, Rosemont, IL

Allstate Arena is located at the intersection of Mannheim Rd and Lunt Ave. in Rosemont IL. Parking restrictions and venue security personal prohibit our vehicles from waiting at the front entrance. The Limo Staging Area for Livery Vehicles is in the East Parking Lots along Mannheim Road located across from the Allstate Arena. For that reason, we ask that you call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the Vehicle along with the License Plate number and direct you to the Limo Staging Area where the Chauffeur is waiting. Special Destination Fee ($22.00) will be assessed for all point to point service to Allstate Arena. If you Charter a vehicle and/or have a parking pass, you may coordinate Pick-up arrangements directly with the Chauffeur.

Allstate Arena Pick Up Marker for Amm's Limo

Arlington International Racecourse (Arlington Park), Arlington Heights IL

Arlington Park is located at the intersection of Northwest Highway and Wilke Road in Arlington Heights IL. Parking restrictions and venue security personal prohibit our vehicles from waiting at the front entrance. The Limo Staging Area for Livery Vehicles is at the Grand Stand Entrance of Arlington Park (facing East towards Wilke Road). For that reason, we ask that you call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the Vehicle along with the License Plate number and direct you to the Limo Staging Area where the Chauffeur is waiting. Special Destination Fee ($22.00) will be assessed for all point to point service to Arlington International Racecourse. If you have Charter a vehicle and/or have a parking pass, you may coordinate Pick-up arrangements directly with the Chauffeur.

Donald Stevens Convention Center, Rosemont IL

Donald Stevens Convention Center is located at the intersection of I-190 and River Rd. in Rosemont IL. Pick-up is at the Main Entrance of the Convention Center (located on River Road). Parking restrictions may prohibit our vehicles from waiting at the front entrance. For that reason, we ask that you call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the Vehicle along with the License Plate number and direct the Chauffeur to proceed to your location. In highly restricted areas, we will let you know where the Chauffeur is waiting. Special Destination Fee ($22.00) will be assessed for all point to point service to Donald Stevens Convention Center.

Expo at Pheasant Run, St. Charles IL

Pheasant Run Expo and Golf Club is located at the intersection of North Ave and Kautz Rd. in St. Charles IL. Pick-up is at the Main Entrance or North Ave. The Entrances of both the Expo Center and Resort are facing towards North Avenue, side by side. Parking restrictions may prohibit our vehicles from waiting at the front entrance. For that reason, we ask that you call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the Vehicle along with the License Plate number and direct the Chauffeur to proceed to your location. In highly restricted areas, we will let you know where the Chauffeur is waiting. Special Destination Fee ($22.00) will be assessed for all point to point service to the Expo at Pheasant Run.

First Midwest Bank Amphitheatre, Tinley Park IL [Charter Service Only]

FMBA (First Midwest Bank Amphitheatre) is located at the intersection of S Harlem Ave. and I-80 in Tinley Park IL. Pick-up is at the Limo Staging Area at FMBA, which is an assigned lot for Limos near the Main Gate. FMBA regulation requires Livery Vehicles to wait in Limo Staging Area while Passengers attend the event. All Entrance Gates are closed after an Event starts and will remain closed prohibiting any vehicles to enter until all vehicles are cleared from the holding area after the event. Charter Rates will apply for service to First Midwest Bank Amphitheatre.

McCormick Place, Chicago

McCormick Place is located at the intersection of King Drive and Lake Shore Drive. There are multiple doors and entrances to access McCormick Place. The Pick-up procedure for Livery Vehicles is at the Hyatt McCormick Hotel Main Entrance. Pick-ups and drop- offs at other Gates at may be arranged at Client’s request. Parking restrictions prohibit our vehicles from waiting at the hotel’s front entrance. For that reason, we ask that you call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the Vehicle along with the License Plate number and direct the Chauffeur to the Hyatt McCormick Hotel Main Entrance. Special Destination Fee ($22.00) will be assessed for all point to point service to McCormick Place Events.

Sears Center Arena, Hoffman Estates IL

Sears Center Arena is located at the intersection of Route 59 and I-90 in Hoffman Estates IL. Pick-up for livery vehicles is near the Main Entrance or South Gate (on Prairie Stone Parkway). Parking restrictions and venue security personal prohibit our vehicles from waiting at the front entrance. For that reason, we ask that you call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the Vehicle along with the License Plate number and direct the Chauffeur to proceed to your location. In highly restricted areas, we will let you know where the Chauffeur is waiting. Special Destination Fee ($22.00) will be assessed for all point to point service to Sears Center Arena. If you have Charter a vehicle and/or have a parking pass, you may coordinate Pick-up arrangements directly with the Chauffeur.

Soldier Field, Chicago

Solider Field can be accessed from various entrances or gates which are located on McFetridge Drive., Museum Campus Drive, and East Waldron Drive. Parking restrictions and venue security personnel prohibit our vehicles from waiting at the entrances. For that reason, we ask that you call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the Vehicle along with the License Plate number and direct Passengers to the Limo Staging Area where the Chauffeur is waiting. Special Destination Fee ($22.00) will be assessed for all point to point service to Soldier Field. If you Charter a vehicle and/or have a parking pass, you may coordinate Pick-up arrangements directly with the Chauffeur.

Toyota Park, Bridgeview IL

Toyota Park is located at the intersection of S Harlem Ave and W 71st St in Bridgeview IL. Parking restrictions and venue security personal prohibit our vehicles from waiting at the front entrance. The Limo Staging Area for Livery Vehicles is near Harlem Ave and 71st Place (Southeast of Toyota Park). For that reason, we ask that you call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the Vehicle along with the License Plate number and direct you to the Limo Staging Area where the Chauffeur is waiting. Special Destination Fee ($22.00) will be assessed for all point to point service to Toyota. If you Charter a vehicle and/or have a parking pass, you may coordinate Pick-up arrangements directly with the Chauffeur.

Toyota Park Pick Up Marker

United Center, Chicago

United Center can be accessed from various entrances gates which are located on Damen Ave., Madison St., Adams St., Warren Blvd., Wood St., Monroe St., and Washington St. The Limo Staging area for Pick-ups at United Center is mainly on Warren Blvd. (See Map). Please Exit Gates 2 and walk across Parking Lot C to Warren Blvd. Please call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the Vehicle along with the License Plate number and direct you to the Chauffeur’s location. In the event traffic authorities re-route to an alternate area, we will let you know where the Chauffeur is waiting. Special Destination Fee ($22.00) will be assessed for all point to point service to United Center. If you Charter a vehicle and/or have a parking pass, you may coordinate Pick-up arrangements directly with the Chauffeur.

United Center, Chicago Pick Up Marker

US Cellular Field, Chicago

US Cellular Field can be accessed from various entrances or gates which are located on W 35th Street, S Wentworth Ave., S Wells St., W 36th Street, and W 37th Street. Parking restrictions and traffic authorities prohibit our vehicles from waiting at the entrances. The Limo Staging Area for Pick-ups is to the South on LaSalle. For that reason, we ask that you call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the Vehicle along with the License Plate number and direct you to the Limo Staging Area where the Chauffeur is waiting. Special Destination Fee ($22.00) will be assessed for all point to point service to US Cellular Field. If you have a Charter a vehicle and/or have a parking pass, you may coordinate Pick-up arrangements directly with the Chauffeur. If we are provided with a parking pass, the vehicle will be in Lot D or E North of US Cellular.

Wrigley Field, Chicago

Wrigley Field can be accessed from various entrances or gates which are located on N Clark St., Addison St., and Sheffield Ave. Parking restrictions and traffic authorities prohibit our vehicles from waiting at the entrances. For that reason, we ask that you call Amm’s at 773-792-1126 at your scheduled pick-up time. An Amm’s Dispatcher will provide a description of the vehicle along with the license plate number and direct you to where the Chauffeur is waiting. An additional Special Destination Fee will be assessed for all point to point service to Wrigley Field. If you Charter a vehicle and/or have a parking pass, you may coordinate Pick-up arrangements directly with the Chauffeur.

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